When you want to take a break from work for a while

Answering Service

Sometimes it’s good to take a break from work and focus on something else. We answer your phone and send you an e-mail message to let you know what was said. You control everything via an app. Answering Service is a complete personal switchboard service.

You decide and let us know how you want the answering service to manage and answer your calls.

  • Short contract period
  • No start-up costs
  • No traffic charges
  • Get up and running the same day

 

Ask Mona for a quote

Quote

Your customers will encounter experienced telephone operators that provide you and your customers with the best possible service – around the clock if you want.

H1 ISO 14001

Mona Rydén

Business Area Manager H1 Answering Service

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More than just answering your customer calls on time

We can answer around the clock, 365 days a year if you want! We answer with your company’s unique greeting and we are able to respond to more straightforward cases such as:

  • Opening hours, contact details and directions
  • Questions concerning invoices, organisation registration number, etc.
  • Less detailed information and products/services

According to your wishes.

No missed calls, no lost business

We direct all calls to the right person/unit/department. If the requested person/unit/department is not available, we provide the customer with information about when they are expected to be available. We also take messages and inform you by text message and/or e-mail.

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Language – We answer in Swedish and English

Naturally we can deal with your customer communication in several languages.

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Do you need more languages?

We can deliver an answering service in

  • Swedish
  • English
  • Norwegian
  • Finnish

 

Flexible management of out-of-office messages

Manage and change out-of-office messages quickly and flexibly in our app. Your employees can quickly and easily manage and change out-of-office messages directly on their desktops, mobile phones or tablets.

Optional services in Answering Service

You can choose from a lot of options to tailor our service to your needs.

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Options available
  • Call connection to the requested person
  • Statistics package
  • Mobile reference
  • Extra connection
  • Recording of night-time answer
  • Out-of-hours calls/Fault reports around the clock, all year round

We answer over 16,000 calls every day

Contact Mona for more information on the Answering Service and save valuable time!

Mona Rydén is Business Area Manager for H1 Answering Service and can provide you with all the information. You can reach Mona on:

Mobile: +4670 249 46 49
E-mail: Mona.Ryden@h1.se

Or fill in your details below and she will contact you.


  • Read more about how we process personal data in our Personal Data Policy.